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 Tenant Information & Application Process

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Tenant Eligibility Criteria

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To be considered for a tenancy, applicants will normally be expected to meet the following criteria:

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• Be in full-time permanent employment (certain benefits may be considered, subject to affordability and landlord approval).

• Have a gross income (before tax) of at least 2.5 times the monthly rent.

• Successfully pass credit and referencing checks.

• Provide satisfactory Right to Rent documentation where required.

• Have no County Court Judgments (CCJs), Individual Voluntary Arrangements (IVAs), bankruptcy orders, or tenancy-related evictions within the last six years.
   

Employed Applicants
 

You may be required to provide:

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• A copy of your employment contract;

• Three recent payslips;

• Six months of consecutive bank statements; and

• Any additional documents requested during the referencing process.

Self-Employed Applicants

You may be required to provide:
 

• Up to three years of self-assessment tax returns or SA302s;

• Six months of consecutive bank statements;

• Details of your accountant who can verify your income; and

• Any additional supporting financial information requested.

Identification Requirements

Applicants may be asked to provide:

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• A valid passport;

• Valid visa or work permit documentation (where applicable);

• A UK driving licence;

• A birth certificate; and/or

• Proof of current address, such as a recent utility bill or bank statement.

Guarantors

If you do not meet one or more of the above criteria, you may still be able to proceed with a tenancy application, subject to the landlord's approval and the provision of a suitable guarantor.

Guarantor Requirements
 

Where a guarantor is required, they will normally be expected to:
 

• Be in full-time permanent employment;

• Have a gross annual income equivalent to at least three times the annual rent;

• Provide evidence of income, including payslips and bank statements;

• Be a homeowner (preferred);

• Successfully pass credit and referencing checks;

• Have no CCJs, IVAs, bankruptcy orders, or tenancy-related evictions within the last six years; and

• Provide satisfactory identification and proof of address.

Finding a Property

The first step is to contact us and provide details about yourself and the type of accommodation you are seeking.
 

We will search our database for suitable properties and arrange viewings where appropriate. If we do not currently have a suitable property available, we can register your details and notify you when matching properties become available.

We recommend beginning your property search approximately one month before your intended move-in date, as desirable properties are often reserved quickly.

Most tenancies are granted for a minimum fixed term of six months, although longer terms may be available depending on the property and landlord.

Your Safety & Peace of Mind

For your protection, all managed properties are maintained in accordance with current safety legislation, including:
 

• Valid Gas Safety Certificates where applicable;

• Electrical Safety Inspections;

• Smoke and Carbon Monoxide Alarm compliance;

• Furniture and Furnishings Fire Safety compliance where relevant; and

• Tenancy deposits protected in a Government-approved tenancy deposit scheme.

Viewings

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Viewings can be arranged at times convenient to you, including evenings and weekends where possible.

 

A member of our team will normally accompany you and will be happy to answer any questions you may have regarding the property, tenancy terms, or application process.

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Reserving a Property

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Once your application has been accepted in principle, a Holding Deposit equivalent to one week's rent will be required to reserve the property, subject to the provisions set out in the Tenant Fees Act 2019.

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The property will normally be removed from the market whilst referencing and tenancy preparations are completed.

 

Referencing

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As part of our due diligence process, we will usually obtain:

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• Employment references;

• Previous landlord references (where applicable);

• Credit checks;

• Identity verification; and

• Right to Rent checks.

 

Additional references or a guarantor may be requested where necessary.

 

We may use independent professional referencing providers to carry out these checks.

 

Rent Payments

 

Rent is typically quoted and payable on a calendar monthly basis in advance.

 

Unless otherwise agreed, tenants are responsible for:

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• Council Tax;

• Gas;

• Electricity;

• Water and Sewerage Charges;

• Broadband and Telephone Services; and

• Any other utility or service charges applicable to the property.

 

Rent payments are normally made by standing order directly to the designated bank account.

 

Tenancy Deposit

 

A security deposit equivalent to five weeks' rent will usually be required.

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Your deposit will be protected in accordance with Government-approved Tenancy Deposit Protection legislation, and you will receive the relevant prescribed information following registration.

 

The deposit is held as security against:

• Damage beyond fair wear and tear;

• Cleaning costs where applicable;

• Missing items;

• Breaches of the tenancy agreement; and

• Outstanding rent or other liabilities.

 

Please note that the tenancy deposit cannot be used in place of rent at any stage of the tenancy.